Privacy Policy

1. Introduction
TrueBook Accounting (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients’ personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our bookkeeping and accounting services in Saudi Arabia.

2. Information We Collect
We may collect the following types of information from clients or prospective clients:

  • Contact information (e.g., name, address, email address, telephone number)

  • Business information (e.g., company name, business registration details, financial records, bank account information, transaction history)

  • Service-related information (e.g., bookkeeping data, invoices, receipts, tax documents, payroll information, financial statements)

  • Any additional information you provide to us to facilitate accounting, bookkeeping, tax compliance, or advisory services

3. Use of Information
We use the information we collect for the following purposes:

  • To provide accounting, bookkeeping, payroll, tax, and financial advisory services to you

  • To prepare financial statements, tax filings, payroll processing, and other related documents

  • To communicate with you regarding your account, services, or other related matters

  • To maintain records as per regulatory, legal, or professional requirements under Saudi law

  • To improve and customize our services for you

4. Data Security and Confidentiality
TrueBook Accounting takes appropriate technical, administrative, and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Access to personal and financial information is restricted to authorized personnel only.

We maintain secure storage (physical and/or digital) of client records, including encrypted digital files and secure backup procedures, to ensure confidentiality and data integrity.

5. Disclosure of Information
We will not sell, rent, or share your personal or financial information with third parties for marketing or unrelated purposes. We may only disclose your information when:

  • Required by law, regulation, legal process, or governmental authorities in Saudi Arabia

  • Necessary to provide services you have requested (for example, sharing with your authorized tax authorities or relevant financial institutions)

  • With your explicit consent

6. Retention of Records
We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and regulatory obligations under Saudi law, or until you request deletion (subject to legal requirements).

7. Your Rights
You have the right to:

  • Request access to the personal or financial information we hold about you

  • Request correction or update of your information if it is inaccurate or outdated

  • Request deletion of your information where no legal or regulatory requirement prevents us from doing so

  • Withdraw consent at any time for processing your data (where processing is based on consent) — please note that this may affect our ability to provide services to you

8. Third-Party Links
Our firm may use third-party services, software, or cloud-based platforms to handle accounting, storage, or communication needs. While we strive to choose reputable providers, we are not responsible for their privacy or data-handling practices.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data-handling practices. We will notify you of significant changes through email or other communication channels.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal or financial data, please contact us at: